This transaction has been marked for settlement by another user in AX 2009 / 2012
“I need to settle a customer (or vendor) transaction but when I go to the ‘Settle open transactions’ form for the customer (or vendor), I cannot mark the transaction. There is a red icon in the ‘Is marked’ field and I receive an error if I try to mark. I’ve looked all over and I cannot find where to unmark it." Solution When this happens, the user has generally already done their due diligence and checked the likely places to find where the transaction may be marked – in other journals of the same type, in the Settle open transactions form, etc. and still cannot find where it is mysteriously marked. To find where the transaction is marked, take the following steps: 1. Go to Accounts receivable-> Common-> Customers-> All customers-> highlight customer-> Collect tab-> Settle open transactions (similar path for Vendor transactions). Normally you will see the transaction still has the red icon indicating the transaction is still marked elsewhere. 2. Highlight the rec